Answer

Please make sure the monitor is connected using a compatible DisplayPort or HDMI cable that supports high refresh rates.

Then follow these steps:

Windows:
Settings → System → Display → Advanced Display → Refresh Rate → Select 144Hz / 240Hz

For some models, high refresh rates are only available through DisplayPort.

Answer

Please check the following:

• • Ensure the power cable is properly connected
• • Confirm the monitor input source matches the connected cable (HDMI / DP / Type-C)
• • Reconnect the cable securely on both ends
• • Try another cable or another port
• • Restart the PC or laptop
•  

If using a gaming console or laptop, make sure the external display output is enabled in system settings.

Answer

To use HDR, both the monitor and your device must support HDR output.

Windows:

Settings → System → Display → HDR → Turn ON HDR

For the best HDR experience:

• Use DisplayPort or HDMI 2.0 / 2.1

• Enable HDR in the monitor OSD menu if required

• Update your graphics card driver

Answer

Yes. Models equipped with USB-C support video transmission, audio, data transfer, and charging through a single cable.

Please make sure:

• Your laptop or device supports USB-C DisplayPort Alt Mode

• The USB-C cable supports video transmission

Some models also support up to 65W charging via USB-C.

Answer

To enable FreeSync / VRR:

1. Connect the monitor using DisplayPort or compatible HDMI

2. Open the monitor OSD menu and enable FreeSync / Adaptive Sync

3. Enable FreeSync or G-Sync in your graphics card control panel

For NVIDIA graphics cards:

NVIDIA Control Panel → Set up G-Sync → Enable G-Sync

For AMD graphics cards:

AMD Software → Display → AMD FreeSync → ON